Parole chiave
diritti dei consumatori
terminologia giuridica
polisemia
discorso giuridico
contratti a distanza e fuori dai locali commerciali
Come citare
Abstract
Vi sono numerose Direttive europee dedicate all’e-commerce che tutelano i diritti dei consumatori; la commercializzazione a distanza di servizi finanziari ai consumatori e la tutela dei consumatori in contratti a distanza. Nel common law, i termini “termination”, “withdrawal”, e “cancellation” si contraddistinguono in quanto assumono significati ben precisi. Tuttavia, sono spesso impiegati in modo errato ed usati intercambiabilmente. Il presente articolo discute la suddetta terminologia alla luce delle Direttive europee sulla tutela dei diritti dei consumatori in contratti a distanza e fuori dai locali commerciali. A tal fine, si presentano e discutono esempi in cui l’uso ed il significato di tali termini è a volte chiaro ed altre volte poco cristallino. Analizzando l’uso ed il significato dei termini nel contesto, si evidenzia se e come le Direttive europee, ed i legislatori europei più in genere, hanno stabilito chiare distinzioni. Successivamente, si analizza se i paesi madrelingua inglese (quali la Gran Bretagna pre-Brexit, l’Irlanda e Malta) hanno impiegato tali termini coerentemente con le Direttive. Infine, si esaminano i termini e le condizioni di vendita online redatti in lingua inglese da rivenditori non madrelingua inglese (quali Italiani e Polacchi) per verificare se l'impiego di tale terminologia è altrettanto coerente. L’articolo evidenzia che, nel corso del tempo, l’uso e l’ambito di applicazione di tali termini nelle Direttive europee è stato piuttosto frammentario. Le specificità dei sistemi giuridici degli Stati Membri hanno probabilmente inficiato sul significato, sull’applicazione e sull’ambito di utilizzo dei suddetti termini. Inoltre, l’assenza a livello europeo di un unico sistema giuridico di riferimento e le difficoltà di armonizzazione, hanno probabilmente dato origine a false equivalenze.
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