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Abstrakt
Celem artykułu jest omówienie specyfiki gatunkowej gwarancji konsumenckiej, a także różne czynniki determinujące jej strukturę i język (w tym przepisy konsumenckie). Gwarancja jest rodzajem dokumentu stosowanego i znanego powszechnie. Niejednokrotnie jednak możliwość różnej interpretacji języka i treści gwarancji wpływa na jej niezrozumiałość i/lub utrudnia jej prawidłową interpretację. Rodzi to określone konsekwencje prawne. Autorka poddała analizie 110 gwarancji konsumenckich w angielskiej wersji językowej. Zebrany materiał badawczy wskazuje na zróżnicowanie strukturalno-semantyczne dokumentów gwarancyjnych. Pozwala również stwierdzić w jaki sposób treść lub język dokumentu może ułatwić bądź utrudnić poprawną interpretację treści zawartych w gwarancji.
Bibliografia
Bhatia, Vijay K. 1996. Worlds of Written Discourse. London: Continuum.
Blischke, Wallace R, Murthy, D.N.Prabhakar. 1996. Product Warranty Handbook. New York: Marcel Dekker.
Hardyck, C. D. and L. F. Petrinovich. 1970. Subvocal speech and comprehension level as a function of the difficulty level of reading material. Journal of verbal leaning and verbalbehavior 9: 647-652.
Klare, G. R., J. E. Mabry, and L. M. Gustafson. 1955. The relationship of style difficulty to immediate retention and to acceptability of technical material. Journal of educational psychology 46:287-295.
Klare, G. R. 1963. The measurement of readability. Ames, Iowa: Iowa State University Press.
Kohl, John R. 2008. The Global English Style Guide: Writing Clear, Translatable Documentation for a Global Market. Cary, NC: SAS Institute Inc.
Loomba, Arvinder P.S. 1996. Historical Perspective on Warranty. In: Product Warranty Handbook. New York: Marcel Dekker.
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