Abstract
The research problem examines the crisis management strategies implemented during the COVID-19 pandemic in China, Taiwan and Poland and explores how the epidemiological crisis affected the aviation sector. The study analyzes secondary data, such as government policies, industry reports, and academic writings, based on qualitative methods of thematic analysis and case studies. The results show some common characteristics, such as public participation and flexibility, but also some regional characteristics: rapid state interventions in China, Taiwan’s technology-based health measures, and public health activities in Poland with international cooperation. The study highlights the importance of worldwide collaboration and public relations to reduce disruptions in the aviation industry and improve its resilience to future global crises.
References
China Airlines (2022), Corporate Social Responsibility Report 2022, https://calec.china-airlines.com/csr/en/download/2022/2022-en-CSR.pdf (12.12.2024).
Council on Foreign Relations (CFR) (2023), The dangers of excluding Taiwan from international organizations, https://www.cfr.org/blog/dangers-excluding-taiwan-international-organizations (04.11.2024).
European Commission (2020), Coronavirus: Taiwan’s aid to the EU delivered to Spain and Italy, https://ec.europa.eu/commission/presscorner/api/files/document/print/en/ip_20_643/IP_20_643_EN.pdf (15.12.2024).
European Commission (2021), The EU response to the coronavirus crisis, https://commission.europa.eu/document/download/aef1bc0d1f904961ade456727cb72d2e_en?filename=2021_06_15_eu_response_to_covid_june_update.pdf (16.12.2024).
Fidler D. P. (2020), The political economy of pandemics: COVID-19 and the crisis of global health governance, “Global Health Governance”, 13(1): 1–16.
Beth Duff-Brown (2020), How Taiwan used big data, transparency, and a central command to protect its people from coronavirus, Freeman Spogli Institute for International Studies, https://fsi.stanford.edu/news/how-taiwan-used-big-data-transparency-central-command-protect-its-people-coronavirus (04.11.2024).
„Gazeta Prawna” (2020), LOT: Ponad 70 rejsów ze sprzętem medycznym w ramach Cargo dla Polski, https://www.gazetaprawna.pl/wiadomosci/artykuly/1473700,lotsprzetmedyczny-cargo-dla-polski.html (16.12.2024).
ICAO (2021), Emergency response strategies in aviation, International Civil Aviation Organization Annual Report.
Kaczmarek-Śliwińska M. (2015), Public Relations w zarządzaniu sytuacjami kryzysowymi organizacji. Sztuka komunikowania się, Difin SA, Warszawa.
Ko P. S., Lee J. Y. (2021), Analysis of Taiwan’s Mask Collection and Plan Evasion during the COVID-19 Pandemic, “International journal of environmental research and public health”, 18(8), 4137. DOI: https://doi.org/10.3390/ijerph18084137
Lee J. Y.-H., Chou C.-Y., Chang H.-L., Hsu C. (2024), Building digital resilience against crises: The case of Taiwan’s COVID-19 pandemic management, “Information Systems Journal”, 34(1): 39–79. DOI: https://doi.org/10.1111/isj.12471
Liu A. K., Ophir Y., Tsai S.-A., Walter D., Himelboim I. (2024), Hashtag activism in a politicized pandemic: Framing the campaign to include Taiwan in the World Health Organization’s efforts to combat COVID-19, “New Media & Society”, 26(6): 3213–3234. DOI: https://doi.org/10.1177/14614448221099173
Ministerstwo Spraw Zagranicznych RP (2020), Podsumowanie działań MSZ w ramach akcji #LOTdoDomu, https://www.gov.pl/web/dyplomacja/podsumowanie-dzialan-msz-w-ramachakcji-lotdodomu (20.12.2024).
Ministry of Foreign Affairs (MOFA) Taiwan (n.d.), Taiwan can help, and Taiwan is helping!, https://en.mofa.gov.tw/cp.aspx?n=2318 (12.11.2024).
Ministry of Health and Welfare Taiwan (2021), The Taiwan model for combating COVID-19, https://www.roc-taiwan.org/uploads/sites/80/2021/02/The-Taiwan-Model-for-Combating-COVID-19.pdf (04.11.2024).
Szyran-Resiak A. (2017), Public Relation w sytuacjach kryzysowych, „Zeszyty Naukowe PWSZ w Płocku. Nauki Ekonomiczne” 2(26): 329–337, Płock.
Śniedziewski T. (2020a), Raport: Epidemia COVID-19 dziesiątkuje liczbę operacji lotniczych, „Rynek Lotniczy”, https://www.rynek-lotniczy.pl/mobile/raport-epidemia-covid19-dziesiatkuje-liczbe-operacji-lotniczych-8231.html (10.11.2024).
Śniedziewski T. (2020b), Raport: Chińska branża lotnicza walczy ze skutkami epidemii koronawirusa, „Rynek Lotniczy”, https://www.rynek-lotniczy.pl/mobile/raport-chinska-branza-lotnicza-walczy-ze-skutkami-epidemii-koronawirusa-7855.html (10.11.2024).
Śniedziewski T. (2020c), Chiny: Zagraniczni piloci wysyłani na bezpłatne urlopy, „Rynek Lotniczy”, https://www.rynek-lotniczy.pl/wiadomosci/chiny-zagraniczni-pilociwysylani-na-bezplatne-urlopy-7809.html (10.11.2024).
Śniedziewski T. (2020d), LOT po raz pierwszy w historii wykona rejs na Tajwan, „Rynek Lotniczy”, https://www.rynek-lotniczy.pl/wiadomosci/lot-po-raz-pierwszy-w-historii-wykona-rejs-na-tajwan-8415.html (12.01.2025).
Śniedziewski T. (2020e), Raport: Strach, propaganda, izolacja – koronawirus z Wuhan zmienia Chiny i Azję, „Rynek Lotniczy”, https://www.rynek-lotniczy.pl/wiadomosci/raport-strach-propaganda-izolacja--koronawirus-z-wuhan-zmienia-chiny-i-azje-7763.html (10.07.2025).
Taiwan News (2020), Taiwan airlines to receive government loans to ease impact of coronavirus, https://www.taiwannews.com.tw/news/3897817 (13.11.2024).
Walków M. (2020a), Linie lotnicze mogą stracić 252 mld dol. przez koronawirusa. „To apokalipsa”, “Business Insider Polska”, https://businessinsider.com.pl/firmy/zarzadzanie/koronawirus-a-linie-lotnicze-i-kryzys-straty-prognoza-iata/297ge4m (05.11.2024).
Walków M. (2020b), Linie lotnicze w poważnym kryzysie z powodu koronawirusa. „Sytuacja jest gorsza niż myśleliśmy”, „Business Insider Polska”, https://businessinsider.com.pl/firmy/zarzadzanie/koronawirus-spowodowal-kryzys-w-liniach-lotniczych/21n3004 (06.11.2024).
Wang C. J., Ng C. Y., Brook R. H. (2020), Response to COVID-19 in Taiwan: Big Data Analytics, New Technology, and Proactive Testing, JAMA, 323(14): 1341–1342. DOI: https://doi.org/10.1001/jama.2020.3151
World Health Organization (2020), Novel Coronavirus (2019-nCoV) Situation Report – 10, 30 January 2020, https://www.who.int/docs/default-source/coronaviruse/situation-reports/20200130-sitrep-10-ncov.pdf?sfvrsn=d0b2e480_2 (04.11.2024).
Wu J., Olson D. (2020), Technological advancements in aviation crisis management, “Journal of Transportation Safety”.
Yarmosky J. (2020), How Taiwan is battling coronavirus with tech, crowdsourced data and trust, “The World”, https://www.pri.org/stories/2020-08-17/how-taiwan-battling-coronavirus-tech-crowdsourced-data-and-trust (12.12.2024).
Zhang Y., Wang X. (2022), Regional analysis of aviation crisis management during COVID-19, “Asian Journal of Crisis Studies”.
License
Copyright (c) 2025 Małgorzata Sulik

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
